I am trying to imagine the questions that may be in your mind. Let me see if I can answer them for you …
What makes you a good Business Mentor?
My entire working life has revolved around meeting & helping people in businesses across almost all sectors.
I love helping people & businesses to grow. My passion for personal development started in 1987 & became my business in 1992. Since then I have helped thousands of people to achieve their dreams. My breadth of expertise & experience across 23 business sectors has also allowed me to help many small & medium sized businesses to start-up &/or expand. Added value is achieved for clients via my extensive local contacts from being a dedicated networker, including co-running the popular Antidote Business Network.
Until 2012, my tips & ideas were shared with around 86,000 people every month for a decade through my column in the Eastern Daily Press. Now I write for bespoke online periodicals e.g. Leap Magazine dedicated to those having taken (or considering taking) their personal ‘leap’ of Faith into running their own business.
What qualities can you offer me?
Communicator / Ideas generator / Innovative thinker / Imaginative / Creative / Intuitive / Enthusiastic / Honest / Reliable / Pragmatic optimist / Team worker / Pioneer / Enjoys variety & change / Influencer / Understanding / Confident / Reassuring / Challenging / Practical / Solutions-focused / Loves learning / Business Catalyst.
How do you help your Clients?
I offer a limited number of non-competing local businesses my regular hands-on help. I am keen to roll-up my sleeves & dive-in to support business direction, sales, marketing &/or especially any people matters. This help is for between one day per month & one day per week (for each business) plus for three days per week for my key client.
My main ability is in achieving results through people. Even if I cannot personally import the specialism you need, if it exists within your team, I can release that potential. E.g. I helped a client introduce a Quality Standard into their culture by working alongside their in-house quality specialist. Often though, simply tapping into my huge network of trusted business contacts satisfies any otherwise elusive need.
Perhaps you want someone with whom to share business problems and identify solutions. Perhaps you cannot afford a full-time expert just yet in Sales, Marketing or any People-focused areas. I offer you the opportunity to acquire the support you seek more affordably on a part-time basis.
Currently I have a space left in my Portfolio of Clients … shall we have a coffee to explore further how I could help you? Potential areas are Business Development & Team Development. Click on (in the upper right column of this page) Category 8) Business Relationships Manager role outline for an understanding of my range of skills then simply Contact Me via this link.
In which Business Sectors have you already helped clients?
Insurance, Construction, Engineering, Accountancy, Law, Logistics, Estate Agency, Recruitment, Advertising, Oil/Gas, Motor, Retail, Print, Leisure, Manufacturing, Local Government, Housing, Travel, Tourism, Catering, Occupational Health, Education, Food.
What is your background?
20 years as MD of my own incorporated status people-management coaching and training company, working with clients of diverse size & sectors has honed my business skills, especially relationship-building at all levels. Acting as Coach & Trainer to enhance (inter alia) their team’s communication & management skills.
Also hands-on support as required e.g. Board-level tele-appointing, conducting performance reviews, Project Management. Even as a shop floor level ‘interviewer/fact-finder’ for Corporate Rescue specialists.
Client benefits achieved: helping land ‘dream’ customers paying £100k+ p.a. Staff effectiveness increased by circa 10%. Saving £1,000’s by avoiding tribunals, sacking &/or re-recruitment costs.
What about prior to running your own business?
23 years ‘blue chip’ (employed) experience in the Insurance Sector. Progressing from Office Junior to being one of the youngest-ever Risk Assessment Surveyors, then to establishing a new Claims Adjuster Bureau.
Substantial savings achieved by reducing risk of fire, theft, storm, flood etc., also by eliminating inflated or fraudulent claims. My breadth of experience & ability was recognised by selection for a small, pioneering, high-profile team. We introduced a culture-changing quality initiative from Board level to front-line across a 12,000 staff international plc.
This was when I discovered my natural talent as a facilitator, trainer and coach. Setting-up and supporting small teams around the country I became a firm believer in the power of front-line staff. Discovering that learning new ’people-skills’ dramatically enhanced my own business effectiveness prompted me to adopt that training specialism in 1992. Since then I have devoted myself to helping others achieve the stress-reducing and performance-boosting skills that have transformed my life.
What formal business-oriented learning have you achieved?
What does the ‘off-duty’ Chris Liles enjoy doing then?
Co-ordinator of the very successful (circa 100 member families) Norfolk Area of the Triumph Stag Owners Club for 30 years. In addition I am a national Honorary Vice President of that Club.
Married to Sue for many years, when not ‘topless V8 burbling’ around the country in our Triumph Stag classic car, we are enjoying our 18th Century cottage & gardens. Since purchase in 1982 I have learnt & applied many DIY building skills. My recently achieved goal was to erect a further barn-style double garage to house my rare, early (June 1970) Triumph Stag. It is currently being restored by www.stagtechinternational.com in Darlington.
My passion for authoring is also expressed via my monthly Stag Owners Club magazine article & periodic articles for national magazine Triumph World.
Why not Contact Me via this link to pick my brains – we may both enjoy it!